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SLAMM Technologies (“we,” “our,” or “us”) operates the website https://slammghana.com (“Site”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us when you register for a course, submit an inquiry, or contact us — including your name, email address, phone number, and any other details you choose to share.

We also automatically collect certain technical information when you visit our Site, as described in Section 3 below.

2. How We Use Your Information

We use the information we collect to:

  • Process course enrollments and manage your account
  • Respond to your inquiries and provide customer support
  • Send you administrative information, updates, and promotional content related to our services
  • Improve our website and services
  • Comply with legal obligations

3. Analytics

We use analytics tools to understand how visitors find and use our Site, which pages are helpful, and where we can improve the experience for learners and business clients.

Our Site may use Google Analytics after you give consent through our analytics banner. Google Analytics may use cookies or similar technologies to measure site activity.

We may also use Plausible Analytics, a privacy-friendly analytics tool, to understand general usage patterns. Plausible is designed to be privacy-first and does not use tracking cookies.

Analytics information may include:

  • Page views and navigation paths
  • Referrer information
  • Browser, device, and approximate location information
  • Interactions that help us understand course and service interest

We do not use analytics to collect:

  • Course form messages or enquiry details
  • Payment details
  • Personal data such as names, email addresses, or phone numbers through analytics tags
  • Fine-grained location data

You can accept or decline Google Analytics from the banner shown on the Site. If you decline, Google Analytics is not loaded. You can learn more about how Google uses information from sites that use its services and how Plausible protects privacy.

4. Cookies

We use a minimal set of cookies and local storage for site functionality and user preferences:

  • Essential cookies: Required for basic site functionality (e.g., navigation, secure areas, form security).
  • Analytics preference: Used to remember whether you accepted or declined Google Analytics.
  • Analytics cookies: Used by Google Analytics only if you accept analytics tracking.

We do not use advertising cookies. You can control cookies through your browser. Disabling essential cookies may affect site functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Course enrollment records and business inquiry communications are retained for a minimum of 5 years for regulatory and accounting purposes.

When your information is no longer needed, we will securely delete or anonymize it.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers: Third-party vendors who assist us in operating our Site and delivering services (e.g., email service providers, payment processors).
  • Legal requirements: When required by law, court order, or governmental authority.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent at any time, where processing is based on consent
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details in Section 11.

9. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor without verified parental consent, we will take steps to delete that information.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

SLAMM Technologies

Koforidua House, Dome Pillar 2 Road,

Near Parakuo Estate, Accra, Ghana

Email: info@slammghana.com

Phone: +233 55 228 0177

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this Privacy Policy periodically.